FREE SHIPPING  Enjoy free shipping on orders of $50 or more (to U.S. addresses)

Privacy Policy | Terms of Use | Shipping Information | Guarantee and Return Policy

Most Recent Update: December 7, 2015

We do our best to ship out orders received by 11:00 A.M. MST on the same day. If your order needs to be expedited, please let us know via telephoning us at (800) 499-1777. Shipping transit times do not include the day it leaves our facility, weekends, or holidays. All transit time estimates are gathered from the shipping vendor's website and may not take into account delays due to parameters outside of Superior Threads' control. Thank you for giving us the opportunity to provide you with our excellent threads! 

Please note that shipping transit times do not include the day the package ships. Transit times are calculated in business days and estimates don't include weekends. 

View our FedEx and UPS Transit Maps

RETAIL ORDER SHIPPING INFORMATION

(a) Shipping to addresses in the 50 States.

  • Free Shipping. We want you to have more money for thread, needles, and prewound bobbins. Once your cart subtotal goes over $50 the Best Rate Shipping option (see below) becomes free. 
  • $3.95 Best Rate Shipping. Flat-rate $3.95 shipping for any-size order is sent via the most effective method to your address. The shipping method may vary based on order size, customer location, package weight, etc. Ship methods may include FedEx Ground, USPS First Class, USPS Priority Mail, or FedEx SmartPost delivery. Transit time may vary between 2-10 business days depending on location, shipping method, weather, and instances outside Superior Threads, Inc.'s control. We strive to have every shipment delivered between 2-5 business days. However, if you want your order to be delivered faster, we recommend selecting a different shipping method, such as FedEx, which has a guaranteed transit time.
  • Priority Mail via USPS. Packages shipped via Priority Mail are usually delivered within 2-5 business days. Packages shipped via USPS do not have a guaranteed delivery date.
  • FedEx. Shipping cost is determined by service, e.g. Ground, 2nd Day, Next Day. All FedEx shipments are guaranteed, insured, and easy to track.
(b) Shipping to United States Territories, and Minor Outlying Islands
  • Priority Mail via USPS. Packages shipped via Priority Mail are usually delivered within 2-5 business days. Packages shipped via USPS do not have a guaranteed delivery date.
  • FedEx Expedited. FedEx will ship packages in an expedited manner to United States Territories and non-continental states. All FedEx shipments are guaranteed, insured, and easy to track.
  • If you live in Hawaii, please add an extra $700 so Bob can personally deliver your thread. Mahalo.

 (c) International Orders 

Relevant shipping options based on your address will appear during checkout. The shipping costs displayed only pay for the transit of your package from our facility to your destination. You are responsible for applicable surcharges, entrance/advancement fees, import taxes, and duties assessed.

  • United States Post Office (USPS)
    • First Class International. A low-cost shipping option for small orders less than 4 lbs.  Transit time may be several weeks and is not guaranteed. USPS no longer offers Tracking on packages sent via First Class International. 
    • Priority Mail International. Dependent upon final destination, transit usually takes 1-3 weeks.
    • Express Mail International. Dependent upon final destination, transit usually takes 3 days to 2 weeks.
  • United Parcel Service (UPS)
    • We will ship via UPS only by customer request. We will ship FedEx unless we are notified otherwise. The prices for UPS air shipments include brokerage charges but do not include other surcharges, entrance/advancement fees, duties, and or import taxes.
  • Federal Express (FedEx)
    • Relevant shipping options will be displayed upon checkout. The prices for FedEx International Air shipments include brokerage charges but do not include other surcharges, entrance/advancement fees, duties, and or import taxes.
  • DHL
    • We offer DHL service to most international destinations. DHL shipments are quoted individually. Please email us at info@superiorthreads.com for more information. DHL rates have been very competitive and service has been fast.
SHIPPING INFORMATION FOR THREAD-OF-THE-MONTH CLUBS AND SUPERIOR UNIVERSITY

WHOLESALE ORDER SHIPPING INFORMATION

We strive to keep our shipping rates as low as possible and have negotiated favorable rates from FedEx. You have the option of choosing post office or FedEx options. During checkout, our website will help you find the lowest shipping rate based on your location, package weight, and transit time. 

Wholesale orders do not qualify for the $3.95 Best Rate Shipping option. However, wholesale orders over $150 receive free shipping via standard shipping (Superior Threads will choose the shipping method) within the Continental United States.

Please see shipping options and descriptions above for shipping methods and details.