04/21/2020 8:00AM PDT
THANKS FOR YOUR PATIENCE!
Just a quick update: We're doing everything we can to deliver orders as quickly as possible. As we've instituted careful social distancing and sanitation measures, it is taking us longer to process each order.
Our warehouse heroes are working hard to get orders out as soon as possible. We appreciate their hard work – and your patience during this time. Once you’ve placed your order, it may take up to 10 days to leave our warehouse.
While we're mentioning delays, please know that our amazing customer service team is doing their best to work through the extremely high volume of calls and emails they are receiving right now. If you reach out to us, know that we'll take care of you just as fast we can
We know waiting for thread to arrive is about as fun as ripping out a seam! Hopefully we'll have the chance to serve you a little faster in the future. Thank you so much for your support, and for making us a part of your quilting community.
The Superior Threads Family