Our Safe Shopping Guarantee

SuperiorThreads.com uses the latest technologies to provide a safe and secure online shopping experience. We choose to follow current best practices and protocols and use several tools to achieve this goal.

We have been in business since April 29, 1998 and enjoy operating in the best industry with the most fantastic customers. Our products are made with the highest-quality raw materials and undergo state of the art processing to ensure consistency. Learn more about our Superior Story.

Secure Communications Protocol: We use SSL (Secure Sockets Layer) to establish an encrypted link between our web server and your internet browser. You will notice that every page on www.superiorthreads.com is prepended with the protocol https:// instead of the non-secure version, http://.

Secure Cloud Hosting: We utilize Amazon Web Services (AWS) for secure hosting of our website. By utilizing AWS, we are also able to keep downtime to a minimum due to redundancy.

Checkout by PayPal: All payment processing is handled through Braintree Payments, which is a PayPal company. Braintree Payments enjoys one of the best reputations for security and simplicity. The integration for the Braintree Payment module is integrated into our website platform, meaning there's no extra work we have to do to maintain security during checkout. We do not store your credit card information or have access to complete credit card numbers once stored in PayPal's Digital Vault (called the Braintree Vault) when a customer saves a credit card on file.

We have great confidence in our website's framework, integrations, hosting platform, and our web development team to keep www.superiorthreads.com secure and in accordance with best practices. Thank you for being a Superior customer.

Please contact us for thread help, troubleshooting, quilting questions, or to share a good joke.

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