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Most Recent Update: July 25, 2017

Superior's Shipping and Order Information

We do our best to ship out orders received by 11:00 A.M. MT on the same day. If your order needs to be expedited, please let us know by calling us at 800-499-1777. Shipping transit times do not include the day it leaves our facility, weekends, or holidays. All transit time estimates are gathered from the shipping carrier's website and may not take into account delays due to parameters outside of Superior Threads' control.

NON-BUSINESS ACCOUNTS SHIPPING INFORMATION

(a) Shipping to addresses in the USA (all 50 states).

  • Free Shipping Orders of at least $50 qualify for free shipping. During the checkout process, you will see a free shipping option if you have at least $50 of product in your cart and a shipping address in the 50 states.
  • $3.95 Best Rate Shipping For orders less than $50, we offer flat rate shipping for only $3.95. The shipping method may vary based on order size, customer location, package weight, etc. We reserve the right to choose the carrier for free shipping and best rate shipping methods. Transit time may vary between 2-10 business days depending on location, shipping method, weather, and instances outside Superior Threads' control. If you want your order to be delivered faster, we recommend selecting a different shipping method, such as FedEx, which has a guaranteed transit time.
  • Priority Mail via USPS Packages shipped via Priority Mail are usually delivered within 2-5 business days. Packages shipped via USPS do not have a guaranteed delivery date.
  • FedEx Shipping cost is determined by service, e.g. Ground, 2nd Day, Next Day. All FedEx shipments are guaranteed, insured, and easy to track.
  • UPS Shipping cost is determined by service, e.g. Ground, 2nd Day, Next Day. All UPS shipments are guaranteed, insured, and easy to track.
Shipping Carrier Transit Maps
FedEx MapFedEx Transit Map
UPS Map
UPS Transit Map
USPS Map
USPS Transit Map

(b) Shipping to United States Territories, and Minor Outlying Islands

  • Priority Mail via USPS Packages shipped via Priority Mail are usually delivered within 2-5 business days. Packages shipped via USPS do not have a guaranteed delivery date.
  • FedEx Expedited. FedEx will ship packages in an expedited manner to United States Territories and non-continental states. All FedEx shipments are guaranteed, insured, and easy to track.
  • UPS Expedited. UPS will ship packages in an expedited manner to United States Territories and non-continental states. All UPS shipments are guaranteed, insured, and easy to track.
  • If you live in Hawaii, please add an extra $700 to your order so Bob can personally deliver your thread. Mahalo.

(c) International Orders

Shipping methods will appear during checkout based on your shipping address. The shipping costs displayed only pay for the transit of your package from our facility to your destination. You are responsible for applicable surcharges, entrance/advancement fees, import taxes, and duties.

  • United States Post Office (USPS)
    • First Class International is a low-cost shipping option for small orders weighing less than 4 lbs. Transit time may be several weeks and is not guaranteed. USPS no longer offers Tracking on packages sent via First Class International.
    • Priority Mail International transit usually takes 1-3 weeks.
    • Express Mail International transit usually takes 3 days to 2 weeks.
  • United Parcel Service (UPS)
    • UPS Expedited transit usually takes between 2-5 days.
    • UPS Express transit usually takes between 1-3 days.
  • FedEx
    • FedEx International Economy transit usually takes between 2-5 days.
    • FedEx International Priority transit usually takes between 1-3 days.
  • DHL
    • We offer DHL service to most international destinations. Transit time varies on destination, but has historically taken 3-9 days.

BUSINESS ACCOUNTS SHIPPING INFORMATION

We strive to keep our shipping rates as low as possible and have negotiated favorable rates from multiple shipping carriers. During checkout, our website will display multiple shipping options for you to choose from. Rates are quoted based on destination, package weight, and shipping method. Business accounts do not qualify for our flat rate shipping. However, orders of at least $150 that are shipped to addresses in the 50 states will receive free shipping. We will choose the carrier and shipping method based on destination, package weight and dimensional weight. If you prefer to expedite your order, you may choose a different method during checkout.

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